Bells Crossgar Motors, County Down, have won the Groupe Renault UK ‘Gold Dealer of the Year 2018’ award at the popular car manufacturer’s 2018 annual dealer conference, which was held at the Radisson Blu hotel, London, on the 17 th January. Groupe Renault said that the awards results had come after a process in which they assessed the performance of each dealer by considering a variety of key performance indicators including: customer satisfaction, sales volume for both the Renault and Dacia brands, aftersales turnover, and profit.
said: “These awards recognise the best dealers in our network who
provide both an excellent customer experience and a strong commercial
“Together we are on track to deliver on our ‘Drive The Future’ mid-term plan and with exceptional new models arriving from this year, alongside the successful All-New Dacia Duster, New Renault Kadjar, as well as the roll-out of the new ‘EasyLife’ version line-up, our network has much to offer the UK car and van customers in the future.”
Charles Bell, Dealership Principal, said ‘I would like to take this opportunity to sincerely thank all of our customers for their support, loyalty and business over the last year, without you and our hardworking team at Bells Crossgar this award would never have been possible. Our customers are at the forefront of everything we do and we have plenty happening to improve the customer experience here at the dealership in 2019.’